1) Information We Collect

We may collect the following types of information:

• Contact Details: Name, email address, phone number, company name, and city when you submit forms or contact us.
• Enquiry Details: Product/service requirements, messages, and any attachments you share with us.
• Usage Data: Pages visited, time spent, device type, browser type, and IP address (typically via analytics tools).
• WhatsApp/Call Interactions: If you contact us via WhatsApp or phone, we may retain communication records for support and follow-up.

2) How We Use Your Information

We use the information collected to:

• Respond to enquiries, quotes, and service requests.
• Provide product recommendations, technical support, and after-sales service.
• Schedule installations, maintenance, rentals, or site visits.
• Improve our website experience, content, and performance.
• Send updates related to your enquiry (and marketing only where permitted by law).
• Maintain business records for internal administration and compliance.

3) Cookies & Analytics

Our Website may use cookies and similar technologies to enhance functionality and analyze traffic. Cookies help us understand user behavior and improve content. You can control cookies through your browser settings.

4) Sharing of Information

We do not sell your personal information. We may share information only in these cases:

• Service Providers: Hosting, analytics, communication tools, or partners supporting our operations.
• OEM / Authorized Support: Where required for warranty, service validation, or manufacturer-approved processes.
• Legal Requirements: If required to comply with applicable laws, regulations, or legal requests.
• Business Protection: To prevent fraud, secure our systems, or enforce our terms.

5) Data Security

We implement reasonable safeguards to protect information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed 100% secure.

6) Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including responding to enquiries, providing services, and meeting legal or business requirements.

7) Your Rights & Choices

Depending on applicable laws, you may request to:

• Access, update, or correct your personal information.
• Withdraw consent (where processing is based on consent).
• Request deletion of your data (subject to legal/business retention needs).
• Opt out of marketing communications at any time.

8) Third-Party Links

Our Website may contain links to third-party websites (e.g., OEM pages or social platforms). We are not responsible for the privacy practices of those sites. Please review their policies separately.

9) Children’s Privacy

Our Website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

10) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11) Contact Us

If you have questions about this Privacy Policy or your information, contact us:

• Company: Airline Engineering Company
• Website: airlineindia.in
• Email: [your-email]
• Phone / WhatsApp: +91 8888876953
• Address: Pune, Maharashtra, India